PDQ incident

SimpleMDM Degraded Performance: Intermittent Device Enrollment Errors & Other Delays

Minor Resolved View vendor source →

PDQ experienced a minor incident on January 12, 2026 affecting App Licensing and Distribution and Configuration Profile Distribution and 1 more component, lasting 7h 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 03:12 PM UTC
Resolved
Jan 12, 2026, 11:10 PM UTC
Duration
7h 57m
Detected by Pingoru
Jan 12, 2026, 03:12 PM UTC

Affected components

App Licensing and DistributionConfiguration Profile DistributionApple Business Manager Device Assignment Sync (DEP)

Update timeline

  1. investigating Jan 12, 2026, 03:12 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 12, 2026, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 12, 2026, 11:10 PM UTC

    This incident has been resolved.