PDQ incident
SimpleMDM application performance: higher than usual error volume
PDQ experienced a minor incident on January 13, 2026 affecting App Licensing and Distribution and Configuration Profile Distribution and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
App Licensing and DistributionConfiguration Profile DistributionApple Business Manager Device Assignment Sync (DEP)
Update timeline
- investigating Jan 13, 2026, 05:30 PM UTC
We are currently investigating this issue.
- resolved Jan 13, 2026, 07:08 PM UTC
This incident has been resolved.