PDQ experienced a minor incident on January 21, 2026 affecting Device Scans, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Device Scans
Update timeline
- investigating Jan 21, 2026, 03:27 PM UTC
Custom scan results may be delayed by over an hour. We are currently investigating the issue.
- investigating Jan 21, 2026, 04:04 PM UTC
We are continuing to investigate this issue. Current impact is that some scan results may be delayed by up to 1.5 hours.
- resolved Jan 21, 2026, 05:53 PM UTC
This incident has been resolved.