PDQ incident

Verification emails not being received for anyone with Outlook

Major Resolved View vendor source →

PDQ experienced a major incident on January 22, 2026 affecting Auth, lasting 17h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 09:04 PM UTC
Resolved
Jan 23, 2026, 02:06 PM UTC
Duration
17h 1m
Detected by Pingoru
Jan 22, 2026, 09:04 PM UTC

Affected components

Auth

Update timeline

  1. identified Jan 22, 2026, 09:04 PM UTC

    Verification emails are not being sent. Correction: verification emails are being sent, but anyone with Outlook will not receive them. See https://status.cloud.microsoft/m365/

  2. identified Jan 22, 2026, 09:07 PM UTC

    Update: this appears to affect anyone who uses Outlook. https://status.cloud.microsoft/

  3. resolved Jan 23, 2026, 02:06 PM UTC

    Microsoft reports that this issue has been resolved.