PDQ incident

Connect - Inconsistent device "Online" status

Notice Resolved View vendor source →

PDQ experienced a notice incident on March 7, 2026 affecting PDQ Connect Agent, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2026, 06:31 PM UTC
Resolved
Mar 07, 2026, 07:04 PM UTC
Duration
32m
Detected by Pingoru
Mar 07, 2026, 06:31 PM UTC

Affected components

PDQ Connect Agent

Update timeline

  1. investigating Mar 07, 2026, 06:31 PM UTC

    Some customers may notice inconsistencies in the count of online devices. We are investigating alerts in our infrastructure.

  2. resolved Mar 07, 2026, 07:04 PM UTC

    We have resolved an issue with our metrics. This incident should have displayed no impact to customers.