PDQ experienced a critical incident on March 12, 2026 affecting App Licensing and Distribution and App Upload Processing and 1 more component, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2026, 05:22 PM UTC
We are seeing significant delays across the product. We are currently investigating.
- investigating Mar 12, 2026, 05:47 PM UTC
We are continuing to investigate this issue.
- identified Mar 12, 2026, 05:49 PM UTC
We are putting up a maintenance page in order to implement a fix. The service will be down temporarily.
- monitoring Mar 12, 2026, 06:32 PM UTC
The site is back up and processes are picking back up. We are monitoring for additional issues.
- identified Mar 12, 2026, 08:02 PM UTC
We are again seeing significant delays that were not resolved by the initial fix. We are working on resolving this.
- monitoring Mar 12, 2026, 08:12 PM UTC
We have identified the problem and have rolled out a fix. We expect performance to improve but are continuing to monitor the situation.
- resolved Mar 12, 2026, 08:51 PM UTC
This incident has been resolved.