PDQ incident

Connect Software Tab missing some data from software scans

Minor Resolved View vendor source →

PDQ experienced a minor incident on March 24, 2026 affecting Device Scans, lasting 13h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 04:47 PM UTC
Resolved
Mar 25, 2026, 06:21 AM UTC
Duration
13h 33m
Detected by Pingoru
Mar 24, 2026, 04:47 PM UTC

Affected components

Device Scans

Update timeline

  1. identified Mar 24, 2026, 04:47 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 24, 2026, 08:41 PM UTC

    A fix has been implemented, we are monitoring the results, some data may be stale for the next few hours, and we will be working on fixing the data.

  3. resolved Mar 25, 2026, 06:21 AM UTC

    This incident has been resolved.