PDQ incident

SimpleMDM Incident: Widespread errors and site failing to load for many

Critical Resolved View vendor source →
Started
Mar 26, 2026, 08:30 PM UTC
Resolved
Mar 26, 2026, 08:58 PM UTC
Duration
27m
Detected by Pingoru
Mar 26, 2026, 08:30 PM UTC

Affected components

App Licensing and DistributionApp Upload ProcessingConfiguration Profile DistributionApple Business Manager Device Assignment Sync (DEP)

Update timeline

  1. investigating Mar 26, 2026, 08:46 PM UTC

    We are currently investigating this issue.

  2. identified Mar 26, 2026, 08:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 26, 2026, 08:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 26, 2026, 08:50 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Mar 26, 2026, 08:50 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Mar 26, 2026, 08:58 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 26, 2026, 08:58 PM UTC

    This incident has been resolved.

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