PDQ incident

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Critical Resolved View vendor source →

PDQ experienced a critical incident on April 16, 2026 affecting Automations and Deployments and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 04:59 PM UTC
Resolved
Apr 16, 2026, 06:18 PM UTC
Duration
1h 18m
Detected by Pingoru
Apr 16, 2026, 04:59 PM UTC

Affected components

AutomationsDeploymentsDevice ScansPackage LibraryRemote DesktopReportsVulnerability ManagementWeb Admin

Update timeline

  1. investigating Apr 16, 2026, 04:59 PM UTC

    We are currently investigating this issue.

  2. identified Apr 16, 2026, 05:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 16, 2026, 05:28 PM UTC

    A fix has been implemented. The web console is now working. We're monitoring the system for some time before calling this fully resolved.

  4. monitoring Apr 16, 2026, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 16, 2026, 06:18 PM UTC

    This incident has been resolved.