PDQ incident

Connect Incident - Delayed device group membership updates and automations

Minor Resolved View vendor source →

PDQ experienced a minor incident on May 11, 2026 affecting Automations and Deployments and 1 more component, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 02:23 PM UTC
Resolved
May 11, 2026, 05:53 PM UTC
Duration
3h 30m
Detected by Pingoru
May 11, 2026, 02:23 PM UTC

Affected components

AutomationsDeploymentsDevice Scans

Update timeline

  1. investigating May 11, 2026, 02:23 PM UTC

    Connect is currently experiencing a delay in updates to device group memberships and triggered automations. The team is working to resolve the issue.

  2. identified May 11, 2026, 02:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 11, 2026, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 11, 2026, 05:53 PM UTC

    This incident has been resolved.