PBS incident

Accessing the PBS App on Amazon Fire Tablets

Major Ongoing View vendor source →

PBS is currently experiencing a major incident affecting PBS Mobile and OTT Apps, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 10:09 PM UTC
Resolved
Ongoing
Duration
● 2h 46m
Detected by Pingoru
Jun 04, 2026, 10:09 PM UTC

Affected components

PBS Mobile and OTT Apps

Update timeline

  1. identified Jun 04, 2026, 10:09 PM UTC

    Users nationwide may be prevented from opening and using the PBS app on Amazon Fire Tablet devices temporarily. This is related to a new age verification requirement that went into effect in Texas today. There is currently an issue accessing the Amazon’s backend system that verifies the Amazon account user age settings. We are working with Amazon to resolve this as quickly as possible. Until the issue is resolved, users on Amazon Fire Tablets will see a message that they need to update the device’s operating system in order to use the PBS app. Updating the app will not resolve this issue. The issue will be resolved automatically once the Amazon age system becomes accessible by the app.