PBS incident

Outage - Errors on the PBS App and when playing videos on pbs.org

Notice Resolved View vendor source →

PBS experienced a notice incident on September 4, 2026 affecting PBS Website and PBS Video Portal and 1 more component, lasting 31d 10h. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 06:53 AM UTC
Resolved
Oct 05, 2026, 05:47 PM UTC
Duration
31d 10h
Detected by Pingoru
Sep 04, 2026, 06:53 AM UTC

Affected components

PBS WebsitePBS Video PortalPBS Partner PlayerPBS Mobile and OTT Apps

Update timeline

  1. investigating Sep 04, 2026, 06:53 AM UTC

    Our engineering team is currently investigating reports of errors loading the PBS App on all platforms and playing videos on pbs.org.

  2. monitoring Sep 04, 2026, 08:12 AM UTC

    A fix has been implemented. Normal functioning has been restored to the PBS App, pbs.org, and station video portals. We will continue to monitor in case any further mitigation is needed.

  3. resolved Oct 05, 2026, 05:47 PM UTC

    This incident has been resolved.