PayU Europe incident

Problem with notifications

Resolved after 6 minutes, affecting Notifications, on November 15, 2025.

monitoring Nov 15, 2025, 11:05 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 15, 2025, 11:01 AM UTC
Resolved
Nov 15, 2025, 11:07 AM UTC
Duration
6m
Detected by Pingoru
Nov 15, 2025, 11:01 AM UTC

Affected components

Notifications

Update timeline

  1. investigating Nov 15, 2025, 11:01 AM UTC

    today, on 15.11.205 from 11:30 AM CET, we detected extended times for transaction status notifications. The transactions are processed correctly. We have immediately started working on resolving the issue.

  2. identified Nov 15, 2025, 11:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 15, 2025, 11:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2025, 11:07 AM UTC

    This incident has been resolved.

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