PayU Europe experienced a minor incident on November 15, 2025 affecting Notifications, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Notifications
Update timeline
- investigating Nov 15, 2025, 11:01 AM UTC
today, on 15.11.205 from 11:30 AM CET, we detected extended times for transaction status notifications. The transactions are processed correctly. We have immediately started working on resolving the issue.
- identified Nov 15, 2025, 11:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 15, 2025, 11:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 15, 2025, 11:07 AM UTC
This incident has been resolved.