Resolved after 27 minutes, affecting Platform availability, on January 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Platform availability
Update timeline
- investigating Jan 29, 2026, 09:01 AM UTC
We were experiencing an unexpected system performance degradation impacting our payment services since 9:40 AM. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause.
- identified Jan 29, 2026, 09:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 29, 2026, 09:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2026, 09:28 AM UTC
This incident has been resolved at 10:11 AM.
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