PayU Europe experienced a minor incident on February 3, 2026 affecting Platform availability, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 03, 2026, 10:28 AM UTC
From 11:03 CET we are experiencing a DDoS attack affecting our infrastructure. Our engineering team is actively implementing mitigation measures to restore full service. We apologize for any connectivity issues you may be experiencing. Please expect the following: customers may not able to use payment methods (provided by PayU Europe), customers may not able to check their payment status on the PayU page, you may not able to log in to the PayU Management Panel, conversion rate on transactions might be lower than usual.
- monitoring Feb 03, 2026, 10:43 AM UTC
Attack was mitigated as of 11:17. We are still closely monitoring situation.
- resolved Feb 03, 2026, 10:50 AM UTC
This incident has been resolved.