PayU Europe incident

PayU system performance degradation

Resolved after 21 minutes, affecting Platform availability, on February 3, 2026.

monitoring Feb 03, 2026, 10:43 AM UTC

Attack was mitigated as of 11:17. We are still closely monitoring situation.

Started
Feb 03, 2026, 10:28 AM UTC
Resolved
Feb 03, 2026, 10:50 AM UTC
Duration
21m
Detected by Pingoru
Feb 03, 2026, 10:28 AM UTC

Affected components

Platform availability

Update timeline

  1. identified Feb 03, 2026, 10:28 AM UTC

    From 11:03 CET we are experiencing a DDoS attack affecting our infrastructure. Our engineering team is actively implementing mitigation measures to restore full service. We apologize for any connectivity issues you may be experiencing. Please expect the following: customers may not able to use payment methods (provided by PayU Europe), customers may not able to check their payment status on the PayU page, you may not able to log in to the PayU Management Panel, conversion rate on transactions might be lower than usual.

  2. monitoring Feb 03, 2026, 10:43 AM UTC

    Attack was mitigated as of 11:17. We are still closely monitoring situation.

  3. resolved Feb 03, 2026, 10:50 AM UTC

    This incident has been resolved.

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