Resolved after 1 hour 41 minutes, affecting Platform availability and Merchant Panel, on February 28, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Feb 28, 2026, 07:21 PM UTC
We were experiencing an unexpected system performance degradation impacting our payment services since 7:54 PM. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause.
- investigating Feb 28, 2026, 07:25 PM UTC
We are continuing to investigate this issue.
- investigating Feb 28, 2026, 07:28 PM UTC
We are continuing to investigate this issue.
- investigating Feb 28, 2026, 07:42 PM UTC
We are experiencing DDOS attack ant the moment. We are working to limit the impact.
- investigating Feb 28, 2026, 07:56 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 28, 2026, 08:06 PM UTC
The transactional processing is restored now. Merchant panel is disable for safety reason at the moment. We will enable it once the attack is over.
- monitoring Feb 28, 2026, 08:06 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 28, 2026, 08:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 28, 2026, 09:02 PM UTC
This incident has been resolved.
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