PayU Europe incident

System degradation

Major Resolved View vendor source →

PayU Europe experienced a major incident on April 2, 2026 affecting Platform availability and Merchant Panel, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 09:22 AM UTC
Resolved
Apr 02, 2026, 10:09 AM UTC
Duration
47m
Detected by Pingoru
Apr 02, 2026, 09:22 AM UTC

Affected components

Platform availabilityMerchant Panel

Update timeline

  1. investigating Apr 02, 2026, 09:22 AM UTC

    We are currently experiencing system degradation. Our team is investigating the issue and working to restore full performance as quickly as possible.

  2. identified Apr 02, 2026, 09:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 02, 2026, 10:09 AM UTC

    This incident has been resolved.