PayU Europe had 28 outages in the last 2 years totaling 410h 9m of downtime — averaging 1.2 incidents per month.
There were 28 PayU Europe outages since February 28, 2025 totaling 410h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
Between 06:11 and 06:27 CEST, we experienced platform degradation that caused some transactions to fail. The issue has been resolved, and the system is now operating normally. We are continuing to monitor the platform. We apologize for any inconvenience caused.
There was an issue with card payments between 13:50 and 13:55 CEST. The situation is now stable and all services are operating normally. We apologize for the inconvenience.
From 14:08 we observe outage on transaction authorisation for Komerční banka. Provider has been notified about the problem and we are closely monitoring how the situation progresses.
We are continuing to investigate this issue.
This incident has been resolved.
We are observing degradation of authorization rate on Blik payment methods. We are currently investigating the issue with provider.
This incident has been resolved.
Merchant Panel login is currently unavailable due to a DDoS attack. Our team is actively mitigating the issue and working to restore access as quickly as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing system degradation. Our team is investigating the issue and working to restore full performance as quickly as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We regret to inform you that we are currently experiencing a service disruption affecting PayPo. Partner's technical teams are actively working to resolve the issue as quickly as possible.
This incident has been resolved.
There is ongoing DDOS attack on PayU starting 22:00 CET. Some payment methods might be degraded. Impact is minimal.
This incident has been resolved.
From 20:30 CET We are experiencing DDOS attack at the moment. We are working to limit the impact. Customers might encounter: - problems with logging to merchant panel - longer authorisation times - problems with accessing API
We are continuing to investigate this issue.
As of 21:20 CET problems were resolved
today, on 28.02.2026 from 11:29 AM/PM CEST we are facing a major technical problem. Please expect the following: customers are not able to use payment methods (provided by PayU Europe), customers are not able to check their payment status on the PayU page, you are not able to log in to the PayU Management Panel. We have immediately started working on resolving the issue, and we expect to fix the problem by HH:MM CEST. We apologize for the inconvenience.
We are continuing to investigate this issue.
Situation is getting back to stable state. We are observing the situation.
The problem is not yet resolved.
As of 11:57 the transactions are being accepted. System is working properly right now. We are monitoring the situation
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
This incident has been resolved.
Today, 18.02.2026, you may experience issues when searching for transactions in the PayU Management Panel. We are currently working to resolve the problem as quickly as possible. We apologize for the inconvenience.
The issue is currently being resolved - the the amount of missing data in the search results is gradually decreasing.
Service was fully restored at 22:30 (CET)
Payment Services Outage Resolved - We were experiencing an unexpected outage impacting our payment services 15:28-15:32. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause. The service has restore full functionality.
We inform that a technical break is planned for 2026-01-16 from 00:15 to 00:45 and payments through Ceska Sporitelna will not be possible in the specified time interval.
This incident has been resolved.
We are currently experiencing delays in the delivery of notifications. We are working to restore normal delivery times.
This incident has been resolved.
Due to problems at one of the major banks, the BLIK conversion service has been degraded since 13:03 CET.
BLIK is back to normal as of 15:05
today 27.11.2025 CET between 13:19 and 13:22, and again between 13:30 and 13:35, there were temporary degradation in card payment processing. The service was restored after each interruption. All payments work properly now.
today, on 15.11.205 from 11:30 AM CET, we detected extended times for transaction status notifications. The transactions are processed correctly. We have immediately started working on resolving the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
On 08.11.2025 between 01:15 and 01:27 AM CET we noted an outage at BLIK. The outage temporarily prevented payments via BLIK.
We are currently observing a reduced conversion rate on BLIK payment processing channel . Transactions may be affected by lower success rates. Our team is actively monitoring the situation and supporting BLIK to handle this issue. We will provide an update as soon as more information is available or the situation is resolved. We apologize for the inconvenience.
This incident has been resolved.
Today between 9:27 and 9:53 AM (CEST), there was an issue with payments through some banking gateways. We sincerely apologize for the inconvenience caused and are currently investigating the root cause to prevent future occurrences.
Between 12:08 AM and 12:25 AM CEST today, merchants may have experienced delays in receiving notifications regarding authorization status. The issue has been resolved, and services are operating normally.
Today from 20:45 to 22:15 CEST, we observed a degradation affecting Apple Pay. Some payment transactions may have failed during this period. We have reached out to Apple for further clarification regarding the issue.
on 01.07.2025 from 20:25 PM CEST we have identified a problem at BLIK. Payments with BLIK are degraded for PayU Europe integrations. We are monitoring the situation
Blik has applied the fix. We are monitoring the performance.
Problem occured once again.
The situation is becoming more stable from 21:09. We are monitoring the situation.
This incident has been resolved.
We experienced a temporary degradation in card payment performance today, 23.06.2025, between 19:45 and 19:57 CEST. The issue has been resolved, and all services are now operating normally. We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.
today (16.05.2025) since 17:18 (CEST) we are facing a degradation of ApplePay payments with VISA cards.
The problem is connected to the global ApplePay outage
Problem was resolved at 19:01 (CEST) by ApplePay