PayU Africa incident

PayU South Africa Service Degradation

Notice Resolved View vendor source →

PayU Africa experienced a notice incident on October 29, 2025 affecting PayU Merchant Portal - South Africa and PayU Merchant Portal - Nigeria and 1 more component, lasting 23h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:00 PM UTC
Resolved
Oct 30, 2025, 03:59 PM UTC
Duration
23h 59m
Detected by Pingoru
Oct 29, 2025, 04:00 PM UTC

Affected components

PayU Merchant Portal - South AfricaPayU Merchant Portal - NigeriaPayU Payments APIPayU Redirect Payment Page

Update timeline

  1. investigating Oct 29, 2025, 04:00 PM UTC

    [South Africa] Please note PayU is experiencing a degradation of service. Engineers are investigating to resolve as soon as possible.

  2. monitoring Oct 29, 2025, 04:32 PM UTC

    We are processing again. The incident seems related to a wider AWS outage that was reported by multiple 3rd parties. We will monitor for now but are processing as normal.

  3. resolved Oct 30, 2025, 03:59 PM UTC

    This incident has been resolved.