Resolved after 23 hours 59 minutes, affecting PayU Merchant Portal - South Africa and PayU Merchant Portal - Nigeria and 1 more, on October 29, 2025.
We are processing again. The incident seems related to a wider AWS outage that was reported by multiple 3rd parties. We will monitor for now but are processing as normal.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:00 PM UTC
[South Africa] Please note PayU is experiencing a degradation of service. Engineers are investigating to resolve as soon as possible.
- monitoring Oct 29, 2025, 04:32 PM UTC
We are processing again. The incident seems related to a wider AWS outage that was reported by multiple 3rd parties. We will monitor for now but are processing as normal.
- resolved Oct 30, 2025, 03:59 PM UTC
This incident has been resolved.
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