PayU Africa incident

PayU South Africa Service Degradation - Bank link/3rd party

Resolved after 3 hours 9 minutes, affecting South Africa Card Acquiring FNB, on June 6, 2025.

monitoring Jun 06, 2025, 01:50 PM UTC

The FNB link has been stable for 30min. We will keep monitoring for a while. We are still in communication with them to try and understand the problem.

Started
Jun 06, 2025, 01:05 PM UTC
Resolved
Jun 06, 2025, 04:15 PM UTC
Duration
3h 9m
Detected by Pingoru
Jun 06, 2025, 01:05 PM UTC

Affected components

South Africa Card Acquiring FNB

Update timeline

  1. investigating Jun 06, 2025, 01:05 PM UTC

    [South Africa] Card transactions for FNB are currently affected. Engineers are reaching out to the Bank.

  2. monitoring Jun 06, 2025, 01:50 PM UTC

    The FNB link has been stable for 30min. We will keep monitoring for a while. We are still in communication with them to try and understand the problem.

  3. resolved Jun 06, 2025, 04:15 PM UTC

    This incident has been resolved.

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