PayU Africa incident

PayU South Africa Service Degradation - Bank link/3rd party

Resolved after 2 hours 13 minutes, affecting South Africa Card Acquiring ABSA and South Africa Card Acquiring Nedbank and 1 more, on July 3, 2025.

monitoring Jul 03, 2025, 03:28 PM UTC

We are noting gradual recovery. We will continue to monitor the processing closely.

Started
Jul 03, 2025, 02:49 PM UTC
Resolved
Jul 03, 2025, 05:03 PM UTC
Duration
2h 13m
Detected by Pingoru
Jul 03, 2025, 02:49 PM UTC

Affected components

South Africa Card Acquiring ABSASouth Africa Card Acquiring NedbankSouth Africa Card Acquiring SBSASouth Africa Card Acquiring FNB

Update timeline

  1. investigating Jul 03, 2025, 02:49 PM UTC

    We have noted an issue affecting bank card transactions. It seems Mastercard transactions are mostly affected at the moment but we are investigating and reaching out to the acquirers for more info.

  2. monitoring Jul 03, 2025, 03:28 PM UTC

    We are noting gradual recovery. We will continue to monitor the processing closely.

  3. resolved Jul 03, 2025, 05:03 PM UTC

    This incident has been resolved.

Your product runs on more than PayU Africa

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →