Resolved after 2 hours 56 minutes, on July 26, 2025.
Excessive slowdown was experienced reaching issuers for Network Token processing. Processing has recovered for now. We will be monitoring for a while still. Support requests have been logged for further investigation.
Update timeline
- investigating Jul 26, 2025, 04:19 PM UTC
[South Africa] Engineers are investigating to resolve as soon as possible.
- monitoring Jul 26, 2025, 05:36 PM UTC
Excessive slowdown was experienced reaching issuers for Network Token processing. Processing has recovered for now. We will be monitoring for a while still. Support requests have been logged for further investigation.
- resolved Jul 26, 2025, 07:16 PM UTC
This incident has been resolved.
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