PayU Africa incident

PayU South Africa Service Degradation - Capitec Pay

Resolved after 1 hour 57 minutes, affecting South Africa Capitec Pay, on August 1, 2025.

identified Aug 01, 2025, 03:38 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 01, 2025, 03:15 PM UTC
Resolved
Aug 01, 2025, 05:13 PM UTC
Duration
1h 57m
Detected by Pingoru
Aug 01, 2025, 03:15 PM UTC

Affected components

South Africa Capitec Pay

Update timeline

  1. investigating Aug 01, 2025, 03:15 PM UTC

    [South Africa] Please note PayU is experiencing a degradation of service on Capitec Pay transactions. We have reached out to Capitec and are assisting where we can.

  2. identified Aug 01, 2025, 03:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 01, 2025, 05:13 PM UTC

    This incident has been resolved.

Your product runs on more than PayU Africa

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →