PayU Africa incident

PayU South Africa Service Degradation - Capitec Pay

Resolved after 35 minutes, affecting South Africa Capitec Pay, on August 21, 2025.

monitoring Aug 21, 2025, 01:27 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 21, 2025, 01:16 PM UTC
Resolved
Aug 21, 2025, 01:51 PM UTC
Duration
35m
Detected by Pingoru
Aug 21, 2025, 01:16 PM UTC

Affected components

South Africa Capitec Pay

Update timeline

  1. investigating Aug 21, 2025, 01:16 PM UTC

    [South Africa] Capitec Pay transactions are currently being affected. Engineers are investigating.

  2. monitoring Aug 21, 2025, 01:27 PM UTC

    Processing seem to have stabilise. We will continue to monitor.

  3. monitoring Aug 21, 2025, 01:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 21, 2025, 01:51 PM UTC

    This incident has been resolved.

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