Resolved after 2 hours 19 minutes, affecting South Africa - 3DSecure and PayU Payments API and 1 more, on September 16, 2025.
A fix was applied and we have noted the improvement since.
Affected components
South Africa - 3DSecurePayU Payments APIPayU Redirect Payment Page
Update timeline
- investigating Sep 16, 2025, 10:01 AM UTC
PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.
- investigating Sep 16, 2025, 10:05 AM UTC
We are continuing to investigate this issue.
- identified Sep 16, 2025, 10:14 AM UTC
The engineers are continuing with investigation.
- monitoring Sep 16, 2025, 11:27 AM UTC
A fix was applied and we have noted the improvement since.
- resolved Sep 16, 2025, 12:20 PM UTC
This incident has been resolved.
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