Resolved after 1 hour 7 minutes, affecting Websites and Websites (Websites — Merchant Admin Portal) and 1 more, on November 2, 2026.
Approximately 10:00am to 11:45am today Paystation suffered from degraded performance during transaction processing. Some transactions processed without issue but others were left incomplete and unable to be processed. The issue was resolved by our team and this transactions can now be reattempted
Affected components
Update timeline
- monitoring Nov 02, 2026, 09:41 PM UTC
Paystation is currently investigating a transaction processing issue. Majority of transactions are not impacted but we are seeing spikes in incompletes. We are currently monitoring the situation.
- investigating Nov 02, 2026, 09:59 PM UTC
We are continuing to see successful processing but are observing degraded performance. We are currently investigating.
- resolved Nov 02, 2026, 10:48 PM UTC
Approximately 10:00am to 11:45am today Paystation suffered from degraded performance during transaction processing. Some transactions processed without issue but others were left incomplete and unable to be processed. The issue was resolved by our team and this transactions can now be reattempted
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