Paytation incident

Settlement delay for ASB customers

Minor Resolved View vendor source →

Paytation experienced a minor incident on October 9, 2026 affecting Websites and Websites (Merchant Admin Portal) and 1 more component, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 09:35 PM UTC
Resolved
Oct 11, 2026, 06:25 PM UTC
Duration
1d 20h
Detected by Pingoru
Oct 09, 2026, 09:35 PM UTC

Affected components

WebsitesWebsites (Merchant Admin Portal)Payment ProcessorPayment Processor (Settlement delay)

Update timeline

  1. monitoring Oct 09, 2026, 09:35 PM UTC

    ASB have informed us of a settlement delay for Friday night's settlement. This is related to an issue with an upstream provider. Please contact ASB for the latest information.