Paystack incident

Nigeria: Degraded Performance on Direct Debit

Minor Resolved

Paystack experienced a minor incident on August 13, 2026 affecting NIGERIA (Direct Debit), lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 05:39 PM UTC
Resolved
Aug 15, 2026, 08:02 PM UTC
Duration
2d 2h
Detected by Pingoru
Aug 13, 2026, 05:39 PM UTC

Affected components

NIGERIA (Direct Debit)

Update timeline

  1. identified Aug 13, 2026, 05:39 PM UTC

    **Direct Debit is currently unavailable across all banks** due to a downtime. **Impact:** * Attempts to charge already-linked accounts may fail. * Attempts to link new bank accounts may also fail. We are in active communication with the service provider and will share updates as soon as more information becomes available.

  2. resolved Aug 15, 2026, 08:02 PM UTC

    This incident has been resolved.