Paystack incident

Ghana: Telecel System Downtime

Minor Resolved

Paystack experienced a minor incident on June 18, 2026 affecting GHANA (Mobile Money), lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 06:39 AM UTC
Resolved
Jun 19, 2026, 09:07 AM UTC
Duration
1d 2h
Detected by Pingoru
Jun 18, 2026, 06:39 AM UTC

Affected components

GHANA (Mobile Money)

Update timeline

  1. investigating Jun 18, 2026, 06:39 AM UTC

    Our partner, Telecel, is currently experiencing a downtime , which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

  2. monitoring Jun 18, 2026, 09:42 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 19, 2026, 09:07 AM UTC

    This incident has been resolved.