Paystack incident

Ghana: Telecel System Downtime

Minor Ongoing

Paystack is currently experiencing a minor incident affecting GHANA (Mobile Money), which began 4h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 06:39 AM UTC
Resolved
Ongoing
Duration
● 3h 47m
Detected by Pingoru
Jun 18, 2026, 06:39 AM UTC

Affected components

GHANA (Mobile Money)

Update timeline

  1. investigating Jun 18, 2026, 06:39 AM UTC

    Our partner, Telecel, is currently experiencing a downtime , which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

  2. monitoring Jun 18, 2026, 09:42 AM UTC

    We implemented a fix and are currently monitoring the result.