Paystack incident

Nigeria: Degraded Performance on Card Transactions

Minor Resolved

Paystack experienced a minor incident on June 17, 2026 affecting NIGERIA (Cards), lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 08:39 AM UTC
Resolved
Jun 20, 2026, 05:37 AM UTC
Duration
2d 20h
Detected by Pingoru
Jun 17, 2026, 08:39 AM UTC

Affected components

NIGERIA (Cards)

Update timeline

  1. investigating Jun 17, 2026, 08:39 AM UTC

    We are experiencing degraded performance on card transactions routed through one of our primary switching partners, resulting in an increased rate of failed transactions. While this disruption may affect card payments generally, transactions initiated with Verve cards are currently experiencing the highest impact. We have escalated the issue to our partner and are actively working with them on a resolution.

  2. monitoring Jun 18, 2026, 02:06 PM UTC

    We have observed an improvement in transaction performance and are currently monitoring Verve card payments as services begin to stabilize.

  3. resolved Jun 20, 2026, 05:37 AM UTC

    This incident has been resolved.