Paystack incident

Nigeria: Degraded Performance on Paystack Direct Debit

Minor Resolved View vendor source →

Paystack experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 09:03 AM UTC
Resolved
May 20, 2026, 09:03 AM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 09:03 AM UTC

Update timeline

  1. resolved May 20, 2026, 09:03 AM UTC

    Type: Incident Duration: 1 day, 4 hours and 53 minutes Affected Components: Direct Debit May 21, 13:56:39 GMT+0 - Resolved - This incident has been resolved. May 20, 09:03:27 GMT+0 - Investigating - We are seeing an increase in failures on Paystack Direct Debit, as a result of a provider downtime. As a result, attempts to link new accounts, and complete payments with already linked accounts may fail. We are in communication with our processing partner to get this resolved as quickly as possible, and will share updates as soon as possible. We apologize for any inconvenience this might cause.