Paystack incident

Paystack Dashboard

Minor Resolved

Paystack experienced a minor incident on April 24, 2026 affecting Paystack and Merchant Tools (Dashboard), lasting 10d. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 08:00 AM UTC
Resolved
May 04, 2026, 08:29 AM UTC
Duration
10d
Detected by Pingoru
Apr 24, 2026, 08:00 AM UTC

Affected components

PaystackMerchant Tools (Dashboard)

Update timeline

  1. investigating Apr 24, 2026, 08:00 AM UTC

    Some merchants are currently experiencing difficulties logging in to their Dashboard. We are investigating the issue and working on a fix. We will share further updates here shortly.

  2. investigating Apr 24, 2026, 04:05 PM UTC

    We have narrowed down the cause of the login issues and confirmed that this disruption is affecting a small number of merchants. Our team is currently finalizing a fix. We will provide a further update as soon as service is fully restored.