Paystack incident

Ghana: MTN System Downtime

Major Resolved

Paystack experienced a major incident on April 24, 2026 affecting Paystack and GHANA (Mobile Money) and 1 more component, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 07:09 AM UTC
Resolved
Apr 24, 2026, 12:48 PM UTC
Duration
5h 39m
Detected by Pingoru
Apr 24, 2026, 07:09 AM UTC

Affected components

PaystackGHANA (Mobile Money)GHANA (Mobile Money)

Update timeline

  1. investigating Apr 24, 2026, 07:09 AM UTC

    We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

  2. monitoring Apr 24, 2026, 07:29 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Apr 24, 2026, 12:48 PM UTC

    This incident has been resolved.