Paystack incident

Nigeria: Credit Delays with Outward Transfers and Settlements

Minor Resolved

Paystack experienced a minor incident on May 13, 2026 affecting NIGERIA (Bank) and NIGERIA (Managed Accounts), lasting 4d 19h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 02:26 PM UTC
Resolved
May 18, 2026, 09:47 AM UTC
Duration
4d 19h
Detected by Pingoru
May 13, 2026, 02:26 PM UTC

Affected components

NIGERIA (Bank)NIGERIA (Managed Accounts)

Update timeline

  1. investigating May 13, 2026, 02:26 PM UTC

    Customers may experience slight delays in receiving transfers to bank accounts in Nigeria due to a downtime that affected Nigeria’s central transfer switch. While transfers have been processed successfully from our end, there are delays with banks crediting recipient accounts. This issue is currently affecting both Outward Transfers and Settlements (payouts). We’re actively working to resolve this as quickly as possible and will provide another update once the issue has been resolved.

  2. resolved May 18, 2026, 09:47 AM UTC

    This incident has been resolved.