Paysera had 12 outages in the last 2 years totaling 41h 8m of downtime — averaging 0.5 incidents per month.
There were 12 Paysera outages since April 19, 2026 totaling 41h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating Intermittent disruptions in online banking, the mobile app and Paysera Checkout
All services are back to normal.
We are investigating an issue affecting Transfers. Updates will follow here.
Issue resolved, and transfers are back to normal.
Issue is resolved, and transfers are back to normal.
Issue is resolved and transfers are back to normal.
Issue is resolved and transfers are back to normal.
We are investigating an issue affecting Paysera Tickets. Updates will follow here.
Login with Paysera works again and back to normal.
We are investigating an issue affecting Other systems, first observed at 05 Oct 2026, 14:40. Updates will follow here.
Resolved: wallet.paysera.com calls that were timing out since 11:40 UTC recovered at 12:08 UTC and the service is back to normal. The interruption was a networking capacity issue on our edge gateway that stopped some requests from reaching the wallet backend. A short postmortem and follow-up actions are being prepared.
Paysera card features are temporarily unavailable, and we're investigating the issue.
Paysera card features are back to normal
We are investigating reports of problems affecting the affected service. Some customers may see errors or slower responses. We will post the next update as soon as we know more.
Since 1 October, 00:00 (EEST), we are experiencing issues with the following features: - Card details (card number and CVV code) cannot be viewed in the Paysera app. - Recently renewed cards may not be activated. - Checking the card balance, viewing the PIN code and adding a card to Apple Pay or Google Pay may fail or take longer than usual. Our team is working with our card processing partner to restore these features. We will post an update here as soon as we know more.
We are still working with our card processing partner to resolve the issue. In addition to the features listed earlier, top-ups of Paysera Visa cards may be delayed: money added to a card may appear on the card balance later than usual. Delayed top-ups will be completed once the issue is resolved. You do not need to top up again
We are still working on restoring some Paysera Visa card features. The situation is improving, but you may still notice the following: - Card number or CVV code does not load in the Paysera app. Please try again in a few minutes. - Money you added to your card does not appear on the card balance yet. It will appear once the issue is resolved, so please do not top up again. - The card balance in the app is not up to date. We apologise for the inconvenience and will post the next update as soon as everything is working normally.
The issue with Paysera Visa cards has been resolved. All card features are working normally again
We are investigating a major outage affecting Online banking. Our team is engaged and working to restore service. Updates to follow shortly.
Card payments through Paysera Checkout are currently failing because of planned infrastructure maintenance that started at 10:00 UTC. We expect card payments to be restored shortly and will update this notice.
Card payments are available.
We are currently investigating reports that the Tickets service is experiencing slow load times or remains inaccessible for some users. Our team is actively working to resolve this issue.
We are currently investigating an issue affecting our checkout service. Customers may be unable to complete transactions at this time. Our engineering team is actively engaged and working to identify the root cause. We will provide another update as soon as more information is available.
The issue affecting our checkout service has been resolved, and customers can now complete transactions normally. Our engineering team will continue to monitor the system to ensure continued stability. We apologize for any inconvenience this caused.
The issue affecting Paysera Tickets has been fully resolved, and the service is now available. Customers can once again purchase, access, and validate tickets normally. We will continue to monitor the integration to ensure stability. Thank you for your patience.
We are investigating a major outage affecting the affected service. Our team is engaged and working to restore service. Updates to follow shortly.
All service is fully restored. Our team is currently monitoring the system to ensure continued stability.
We are investigating a major outage affecting Visa payment card. Our team is engaged and working to restore service. Updates to follow shortly.
Since 13:00 EEST on 21 September 2026, card payments(LPB) made through Paysera Checkout cannot be completed. Customers paying by card on merchant websites see their payment fail or stay unfinished. We have identified the root cause and working on fix it. We apologise for the inconvenience
A fix has been applied and card payments are working again since 16:26 EEST. We are monitoring the service to make sure it is stable. Customers whose card payment failed can try again.