Paysera experienced a critical incident on September 21, 2026 affecting Paysera Checkout, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 21, 2026, 11:04 AM UTC
We are investigating a major outage affecting Visa payment card. Our team is engaged and working to restore service. Updates to follow shortly.
- investigating Sep 21, 2026, 12:42 PM UTC
Since 13:00 EEST on 21 September 2026, card payments(LPB) made through Paysera Checkout cannot be completed. Customers paying by card on merchant websites see their payment fail or stay unfinished. We have identified the root cause and working on fix it. We apologise for the inconvenience
- monitoring Sep 21, 2026, 01:45 PM UTC
A fix has been applied and card payments are working again since 16:26 EEST. We are monitoring the service to make sure it is stable. Customers whose card payment failed can try again.