Paysera experienced a major incident on September 25, 2026 affecting Paysera Checkout and Paysera Tickets, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 25, 2026, 07:05 AM UTC
We are currently investigating reports that the Tickets service is experiencing slow load times or remains inaccessible for some users. Our team is actively working to resolve this issue.
- investigating Sep 25, 2026, 07:35 AM UTC
We are currently investigating an issue affecting our checkout service. Customers may be unable to complete transactions at this time. Our engineering team is actively engaged and working to identify the root cause. We will provide another update as soon as more information is available.
- monitoring Sep 25, 2026, 07:41 AM UTC
The issue affecting our checkout service has been resolved, and customers can now complete transactions normally. Our engineering team will continue to monitor the system to ensure continued stability. We apologize for any inconvenience this caused.
- monitoring Sep 25, 2026, 07:42 AM UTC
The issue affecting Paysera Tickets has been fully resolved, and the service is now available. Customers can once again purchase, access, and validate tickets normally. We will continue to monitor the integration to ensure stability. Thank you for your patience.