Paysafe experienced a minor incident on March 18, 2026 affecting PayPal and Venmo (Braintree), lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 18, 2026, 08:05 AM UTC
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0300756
- monitoring Mar 18, 2026, 08:12 AM UTC
Our provider PayPal implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0300756
- resolved Mar 18, 2026, 08:20 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0300756