Resolved after 10 minutes, affecting Multibanco, on November 6, 2026.
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation. MIM Paysafe Reference ID: INC0328924
Affected components
Update timeline
- investigating Nov 06, 2026, 12:03 PM UTC
Our partner Multibanco is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0328924
- monitoring Nov 06, 2026, 12:06 PM UTC
Our provider Multibanco implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0328924
- resolved Nov 06, 2026, 12:14 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation. MIM Paysafe Reference ID: INC0328924
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