Resolved after 4 hours 8 minutes, on May 19, 2025.
The onboarding process of new Tap to Pay Terminals and the reset passwort functionality for Tap to Pay are currently not working. Tap to Pay Twint Transactions are also affected by this. The issue has been identified by our development team and a hotfix will be deployed soon. Affected features on our side: - Twint transaction processing - Password reset functionality - Onboarding process of new terminals
Update timeline
- identified May 19, 2025, 09:03 AM UTC
The onboarding process of new Tap to Pay Terminals and the reset passwort functionality for Tap to Pay are currently not working. Tap to Pay Twint Transactions are also affected by this. The issue has been identified by our development team and a hotfix will be deployed soon. Affected features on our side: - Twint transaction processing - Password reset functionality - Onboarding process of new terminals
- resolved May 19, 2025, 01:12 PM UTC
This incident has been resolved.
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