Resolved after 1 day 4 hours, affecting Merchant Backend, on May 19, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Merchant Backend
Update timeline
- investigating May 19, 2025, 05:39 AM UTC
We are currently experiencing issues with the delivery of transactional emails from our platform. As a result, some messages may not reach their recipients as expected. Our team is actively investigating the issue and working to restore full functionality. We apologize for the inconvenience and will provide updates as soon as more information is available.
- monitoring May 19, 2025, 09:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2025, 09:50 AM UTC
This incident has been resolved.
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