PayPlug incident

Perturbations en cours concernant l'authentification 3-D Secure

Major Resolved View vendor source →

PayPlug experienced a major incident on January 15, 2024, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2024, 03:21 PM UTC
Resolved
Jan 15, 2024, 03:42 PM UTC
Duration
20m
Detected by Pingoru
Jan 15, 2024, 03:21 PM UTC

Update timeline

  1. identified Jan 15, 2024, 03:21 PM UTC

    Bonjour, Des perturbations sont en cours depuis 15h55 ce jour concernant l’authentification 3-D Secure. Nous investiguons actuellement sur l'origine de cet incident. --------------------- In Italian: Buongiorno, Dalle 15:55 di oggi si stanno verificando delle interruzioni relative all'autenticazione 3-D Secure. Stiamo attualmente indagando sull'origine di questo incidente.

  2. identified Jan 15, 2024, 03:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jan 15, 2024, 03:42 PM UTC

    Nous avons reçu confirmation que l'incident est résolu depuis 16h35. Les paiements passent désormais normalement. -------------- In Italian: Abbiamo ricevuto conferma che l'incidente è stato risolto dalle 16:35. Ora i pagamenti stanno procedendo normalmente.