PayPlug incident

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions

Notice Resolved View vendor source →

PayPlug experienced a notice incident on June 25, 2024, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2024, 11:56 AM UTC
Resolved
Jun 25, 2024, 12:37 PM UTC
Duration
40m
Detected by Pingoru
Jun 25, 2024, 11:56 AM UTC

Update timeline

  1. investigating Jun 25, 2024, 11:56 AM UTC

    FR Nous avons identifié des difficultés sur notre plateforme affectant les paiements. L'incident est en cours d'analyse EN We have identified ongoing difficulties on our platform which affect payments. An investigation is in progress

  2. monitoring Jun 25, 2024, 12:08 PM UTC

    SRM-6195 - Début / Start : 25/06/2024 13h37 CEST - Fin / End : 25/06/2024 13h54 CEST - Catégorie / Category : Production - Processing - Responsabilité / Responsibility : Payplug FR L'incident est maintenant résolu et le service est rétabli. Les paiements ont été impactés durant 17 minutes. Nous continuons à surveiller la reprise du service. EN Incident is now resolved and service restored. Payments were impacted during 17 minutes. Service recovery is still under monitoring.

  3. resolved Jun 25, 2024, 12:37 PM UTC

    SRM-6195 - Début / Start : 25/06/2024 13h37 CEST - Fin / End : 25/06/2024 13h54 CEST - Catégorie / Category : Production - Processing - Responsabilité / Responsibility : Payplug FR L'incident est résolu et le service est rétabli. Les paiements ont été impactés durant 17 minutes. EN Incident is resolved and service restored. Payments were impacted during 17 minutes.