Payoneer incident

API - General issue

Resolved after 1 hour 39 minutes, affecting API and Mass payout account and 1 more, on August 3, 2026.

monitoring Aug 03, 2026, 02:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 03, 2026, 01:13 PM UTC
Resolved
Aug 03, 2026, 02:53 PM UTC
Duration
1h 39m
Detected by Pingoru
Aug 03, 2026, 01:13 PM UTC

Affected components

APIMass payout accountPaymentsRegistration

Update timeline

  1. investigating Aug 03, 2026, 01:13 PM UTC

    Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

  2. monitoring Aug 03, 2026, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 03, 2026, 02:53 PM UTC

    This incident has been resolved.

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