Payoneer Outage History

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Payoneer had 6 outages in the last 2 years totaling 6h 35m of downtime — averaging 0.2 incidents per month.

There were 6 Payoneer outages since November 19, 2024 totaling 6h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.payoneer.com

Major June 15, 2026

API - General issue

Detected by Pingoru
Jun 15, 2026, 12:18 PM UTC
Resolved
Jun 15, 2026, 12:43 PM UTC
Duration
24m
Affected: APIMass payout accountPaymentsRegistration
Timeline · 2 updates
  1. investigating Jun 15, 2026, 12:18 PM UTC

    Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

  2. resolved Jun 15, 2026, 12:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 2, 2026

Payoneer general system degradation

Detected by Pingoru
Apr 02, 2026, 05:47 PM UTC
Resolved
Apr 02, 2026, 07:49 PM UTC
Duration
2h 1m
Affected: APIMass payout accountPaymentsRegistrationPayoneer account
Timeline · 6 updates
  1. investigating Apr 02, 2026, 05:47 PM UTC

    Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

  2. identified Apr 02, 2026, 05:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 02, 2026, 06:18 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 02, 2026, 06:41 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Apr 02, 2026, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 02, 2026, 07:49 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →

Critical February 23, 2026

Payoneer MyAccount issues

Detected by Pingoru
Feb 23, 2026, 02:04 PM UTC
Resolved
Feb 23, 2026, 02:08 PM UTC
Duration
3m
Affected: Payoneer account
Timeline · 2 updates
  1. investigating Feb 23, 2026, 02:04 PM UTC

    Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

  2. resolved Feb 23, 2026, 02:08 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →

Critical February 23, 2026

Registrations processing issue

Detected by Pingoru
Feb 23, 2026, 02:04 PM UTC
Resolved
Feb 23, 2026, 02:08 PM UTC
Duration
4m
Affected: Registration
Timeline · 2 updates
  1. investigating Feb 23, 2026, 02:04 PM UTC

    Dear Client, Please be informed that we are currently experiencing a technical issue with our registrations capabilities. You may experience issues in registering new payees. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

  2. resolved Feb 23, 2026, 02:08 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →

Critical February 23, 2026

Mass Payout Account - General Issue

Detected by Pingoru
Feb 23, 2026, 01:52 PM UTC
Resolved
Feb 23, 2026, 01:58 PM UTC
Duration
5m
Affected: Mass payout account
Timeline · 2 updates
  1. investigating Feb 23, 2026, 01:52 PM UTC

    Dear Client, Please be informed that we are currently experiencing a technical issue with our Mass Payout Account. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

  2. resolved Feb 23, 2026, 01:58 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →

Critical May 8, 2025

Payoneer system outage

Detected by Pingoru
May 08, 2025, 03:29 PM UTC
Resolved
May 08, 2025, 07:25 PM UTC
Duration
3h 55m
Affected: APIMass payout accountPaymentsRegistrationPayoneer account
Timeline · 8 updates
  1. investigating May 08, 2025, 03:29 PM UTC

    Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

  2. investigating May 08, 2025, 04:08 PM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2025, 04:47 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 08, 2025, 05:22 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring May 08, 2025, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring May 08, 2025, 06:27 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring May 08, 2025, 06:38 PM UTC

    We are continuing to monitor for any further issues. Thank you for your patience and understanding.

  8. resolved May 08, 2025, 07:25 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →