Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

Payments Hub - Reporting Delays

Minor Resolved View vendor source →

Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown experienced a minor incident on January 3, 2026 affecting Payments Hub - Merchant Portal, lasting 11h 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2026, 03:52 PM UTC
Resolved
Jan 04, 2026, 03:46 AM UTC
Duration
11h 53m
Detected by Pingoru
Jan 03, 2026, 03:52 PM UTC

Affected components

Payments Hub - Merchant Portal

Update timeline

  1. monitoring Jan 03, 2026, 03:52 PM UTC

    The team has identified an issue impacting the data feeds into customer facing portals. Merchant users may not see the most recent transactions on reports at this time.

  2. monitoring Jan 03, 2026, 05:15 PM UTC

    We are continuing to monitor the issue. The bottleneck has been addressed and the team is observing the backlog shrinking.

  3. monitoring Jan 03, 2026, 11:07 PM UTC

    Update: The feeds for smaller datasets have been restored, one, high volume data feed is still being recovered. We apologize for any disruption this has caused and appreciate your patience.

  4. resolved Jan 04, 2026, 03:46 AM UTC

    We are no longer seeing delays with reporting data and will continue to monitor performance. We apologize for any disruption this has caused and appreciate your patience. .