Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident
American Express Card Descriptors
Resolved after 5 days, affecting EPX, on June 18, 2026.
We are currently investigating an issue that may cause some American Express card transactions to display incorrect merchant descriptor information on cardholder digital applications. Our teams are actively working to identify the cause and assess the scope of impact. We will provide updates as additional information becomes available. We apologize for any inconvenience and appreciate your patience.
Affected components
Update timeline
- investigating Jun 18, 2026, 02:25 PM UTC
We are currently investigating an issue that may cause some American Express card transactions to display incorrect merchant descriptor information on cardholder digital applications. Our teams are actively working to identify the cause and assess the scope of impact. We will provide updates as additional information becomes available. We apologize for any inconvenience and appreciate your patience.
- resolved Jun 23, 2026, 02:30 PM UTC
This incident has been resolved.
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