Paymark experienced a minor incident on January 19, 2026 affecting Tap on Mobile, lasting 6h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Tap on Mobile
Update timeline
- investigating Jan 19, 2026, 08:21 PM UTC
Worldline is aware of an issue causing user access to the Tap On Mobile merchant portal to fail. This issue is currently under investigation and we will provide a further update when available. Thank you for your patience.
- resolved Jan 20, 2026, 03:01 AM UTC
This incident has been resolved.