Paymark experienced a minor incident on September 9, 2026 affecting CLICK and Online EFTPOS, lasting 4h 27m. The incident has been resolved; the full update timeline is below.
Affected components
CLICKOnline EFTPOS
Update timeline
- investigating Sep 09, 2026, 03:31 AM UTC
We’re currently aware of an issue where some Online EFTPOS transactions processed via a CLICK integration are not appearing in the CLICK Portal. This may result in transactions being charged but the associated orders not completing. This issue does not impact Online EFTPOS transactions that are not integrated with CLICK.
- identified Sep 09, 2026, 03:54 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 09, 2026, 03:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2026, 07:58 AM UTC
This incident has been resolved.