Paymark incident

CLICK, Linked Gateway & Online EFTPOS - Declining Transactions

Notice Resolved View vendor source →

Paymark experienced a notice incident on September 10, 2026 affecting CLICK and Online EFTPOS and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 05:56 PM UTC
Resolved
Sep 10, 2026, 07:41 PM UTC
Duration
1h 44m
Detected by Pingoru
Sep 10, 2026, 05:56 PM UTC

Affected components

CLICKOnline EFTPOSLinked Gateway

Update timeline

  1. investigating Sep 10, 2026, 05:56 PM UTC

    Paymark is aware of an issue causing transactions on CLICK, Linked Gateway & Online EFTPOS to decline. Our team are currently investigating, and an update will be provided soon. Thank you for your patience.

  2. investigating Sep 10, 2026, 06:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 10, 2026, 06:59 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 10, 2026, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 10, 2026, 07:12 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 10, 2026, 07:41 PM UTC

    This incident has been resolved.